Arriva Bus Company Details
Email: customerservice@arriva.co.uk
Website:
https://www.arrivabus.co.uk/contact-us/complaints-or-commendations/complaint-or-commmendation/
Address: Arriva Customer Services
487 Dunstable Road
FREEPOST ANG7624
Luton
Bedfordshire
LU4 8DS
If you are not happy with how Arriva responds or handles the complaint, you can contact
Bus Users UK at https://www.bususers.org/england/contact-us/.
Bus Users UK is an approved Alternative Dispute Resolution (ADR) Body for bus and coach passengers, and the nominated body for dealing with complaints under the European Passenger Rights Regulation.
The next step would be contacting the DVSA at csccomplaints@dvsa.gov.uk.
Address: DVSA customer service centre
The Ellipse
Padley Road
Swansea
SA1 8AN
